http://www.birdstep.com/english/news-room/press-releases-filings/rss-highlight.aspx Tue, 08 May 2012 00:00:00 GMT Tue, 08 May 2012 00:00:00 GMT http://www.birdstep.com/english/news-room/press-releases-filings/2012/birdstep-and-ciqual-deliver-enhanced-mobile-customer-service-and-mobile-broadband-data-analytics.aspx Focus on joint solutions for User Self-Help, Advanced Customer Service and Wi-Fi Offload effectiveness (Oslo, Norway and Edinburgh, Scotland – 8 th May 2012) Birdstep and CIQUAL today announced a partnership to combine Birdstep wireless connectivity and security solutions with Ciqual Customer Service and customer Experience reporting products.    The integrated user self-help and advanced customer service solution reduces the number of mobile broadband-related calls into the call centre and reduces the hold times of calls made to the Call Centre.   “The top 2 priorities for Mobile Operators are to increase mobile data revenues and deliver the best customer service. The combined Birdstep-Ciqual offering is 100% focused on these priorities”, commented, Tom Walls, Ciqual CEO. “We are delighted to work with Birdstep and their best-in-class wireless connectivity solutions.”   “Interest from mobile operators in South Africa, the US and Europe has confirmed a solution to both measure user experience and lower the cost of support and retention activities is at the top of their list. The combined solution we now offer with CIQUAL has become a crucial part of any solution in the mobile data area. ” says Anders Harrysson, CEO Birdstep Technology.    With Mobile Data users now concerned by data usage and quality of service, CIQUAL and Birdstep constantly measures the effectiveness of Wi-Fi offload, enabling the mobile network operator's customers to receive the best broadband experience as they are moved from congested 3G networks, onto local Wi-Fi hotspots.    A recent study from Echo Research highlighted that 50% of smart phone users would prefer to use a mobile self-service application to try to resolve their customer service issue before calling into the contact centre.   About Birdstep Birdstep Technology ASA is a leading provider of secure and seamless wireless connectivity software for operators, enterprises and mobile device manufacturers. EasyConnect offers advanced connection and service management solutions for network operators and laptop manufacturers. SafeMove is a mobile VPN solution providing seamless and secure connectivity to business data for corporations and governments. Birdstep Technology was founded in 1996 and is since 2002 listed on the Oslo Stock Exchange under the ticker "BIRD." The company has 63 employees and is headquartered in Oslo, Norway, with competence centers in Sweden, Finland and the United States. For more information, visit www.birdstep.com and follow @BirdstepTech on Twitter.    About Ciqual Ciqual specialise in providing Mobile Operators with real time knowledge and end-to-end visibility of the customer experience of Mobile Broadband. Customer service teams use Ciqual solutions to reduce average call handling times in the Call Centre, reduce repeat calls due to the same issue and increase the first-call-fix rate. In addition, Ciqual provides Customer experience and Competitive benchmarking of Mobile Broadband services for Marketing, Operations and Quality departments. If you would like further details please get in contact at in fo@Ciqual.com   Media Contacts Birdstep Michael O. Jönsson VP Sales EasyConnect +46 70 6009723 E-mail: Michael.jonsson@birdstep.com   Ciqual David Bonner VP Marketing Phone: +44 131 718 0800 E-mail: david_bonner@Ciqual.com Tue, 08 May 2012 00:00:00 GMT http://www.birdstep.com/english/news-room/press-releases-filings/2012/quarterly-report-q1-2012.aspx Birdstep Technology ASA reports first quarter 2012 results. Quarterly Report Q1 2012. Get the report here For further information please contact; Anders Harrysson Chief Executive Officer +46 70 26 11 211 Fri, 04 May 2012 00:00:00 GMT http://www.birdstep.com/english/news-room/press-releases-filings/2012/birdstep-safemove-mobile-access-provides-new-generation-productivity-for-mobile-workers.aspx Easy and Secure Access From Apple iPhones, iPads and Android Mobile Devices to the Enterprise Network   OSLO, Norway – April 25, 2012– Birdstep Technology ASA (www.birdstep.com), a leading provider of wireless connectivity and security software, announced today the launch of SafeMove Mobile Access , a remote access service for iPhone, iPad and Android devices.   SafeMove Mobile Access leverages built-in IPsec VPN clients on mobile phones and tablets, along with proven SafeMove server infrastructure, to provide easy and secure access from mobile phones and tablets to an organization’s network resources.   “The need for remote access has expanded to cover the newest and most modern mobile devices. However, these devices still require secure connectivity to the enterprise network to be successful tools for communication,” said Anders Harrysson, CEO and president of Birdstep. “SafeMove Mobile Access takes the burden off the IT department and enables the full potential of these devices to increase the overall productivity of the company.”   SafeMove Mobile Access benefits include: Installation and configuration of the device is so simple it can be delegated to the end users. The same service offers access for the latest mobile devices, as well as upcoming platforms and existing legacy platforms. Simple administrative interface for issuing configurations to new devices and instantly revoking access for lost or stolen devices. Solution as a Service (with guaranteed service levels) minimizes risks and costs.   SafeMove Mobile Access launches on April 25 and will be demonstrated at the Enterprise Mobility Exchange in Rotterdam, May 21-23. In addition to current support for iOS and Android(*), Symbian and Android Ice Cream Sandwich are planned for near future development as well.   *Supported platforms in April 2012: iOS 4, iOS 5, Android 2.2.x (Froyo), Android 2.3.x (Gingerbread), Android 3.x (Honeycomb)     About Birdstep Birdstep Technology ASA is a leading provider of secure and seamless wireless connectivity software for operators, enterprises and mobile device manufacturers. EasyConnect offers advanced connection and service management solutions for network operators and laptop manufacturers. SafeMove is a mobile VPN solution providing seamless and secure connectivity to business data for corporations and governments.   Birdstep Technology was founded in 1996 and is since 2002 listed on the Oslo Stock Exchange under the ticker “BIRD.” The company has 66 employees and is headquartered in Oslo, Norway, with competence centres in Sweden, Finland and the United States. For more information, visit www.birdstep.com and follow @BirdstepTech on Twitter.   # # #   Media Contacts:   Alexandra Crabb for Birdstep alex @ theinkstudio . com +1 617-956-2214 Twitter: @alexcrabb Wed, 25 Apr 2012 00:00:00 GMT http://www.birdstep.com/english/news-room/press-releases-filings/2012/birdstep-receives-large-easyconnect-expansion-order-from-leading-european-mobile-operator.aspx (Oslo, March 12’th, 2012) Birdstep Technology has received a large EasyConnect expansion order from a Leading European Mobile Operator. EasyConnect is an advanced and customizable connection management software solution for installation on USB devices, providing users with an improved Mobile Broadband user experience. The value of the expansion order, covering both licenses and services, is approximately 2.4 MNOK. For further information please contact; Anders Harrysson Chief Executive Officer +46 70 26 11 211   About Birdstep Birdstep Technology ASA is a leading provider of secure and seamless wireless connectivity software for operators, enterprises and mobile device manufacturers. EasyConnect offers advanced connection and service management solutions for network operators and laptop manufacturers. SafeMove is a mobile VPN solution providing seamless and secure connectivity to business data for corporations and governments. Birdstep Technology was founded in 1996 and is since 2002 listed on the Oslo Stock Exchange under the ticker "BIRD." The company has 63 employees and is headquartered in Oslo, Norway, with competence centers in Sweden, Finland and the United States.   For more information, visit www.birdstep.com and follow @BirdstepTech on Twitter. Mon, 12 Mar 2012 00:00:00 GMT http://www.birdstep.com/english/news-room/press-releases-filings/2012/birdstep-safemove-enables-seamless-and-highly-secure-mobile-access-to-network-services-with-cisco-–-network-infrastructure-or-cisco-ucsucs-express.aspx OSLO, Norway (March 7, 2012)– Birdstep Technology ASA www.birdstep.com , a leading provider of secure and seamless wireless connectivity, announced today that the technologies incorporated in SafeMove’s seamless roaming solutions are broadly supported in enterprise and mobile operator networks and supported in Cisco’s network routing solutions. SafeMove server could run on Cisco’s UCS Servers and UCS Express running in ISR G2’s with SRE Blades . Further SafeMove clients for smart devices are validated with Cisco IOS Mobile IP.   Based upon broadly adopted industry standards (Mobile IP and IPsec), SafeMove Client establishes and maintains network connections on multiple device platforms with the minimum of effort so users enjoy a fully productive, LAN-like experience wherever their work takes them.   “Mobile connectivity has progressed from a former luxury to today’s business necessity. Demand for remote access to network services has rapidly shifted to a need for continuous, seamless, and secure access to these services,” said Anders Harrysson, CEO and president of Birdstep. Birdstep SafeMove provides the ideal framework to deliver highly secure network services to mobile workers anytime and anywhere.”   “Access via laptops, smartphones, tablet computers and other mobile devices is dramatically increasing worker productivity and now keeps businesses operating around the clock,” said Parag Thakore, Product Manager at Cisco. “The physical server consolidation opportunity offered by the SRE-V, the right-size hardware profile provided by the SRE blades combined with Birdstep Safe-Move server —all integrated and housed under a single chassis—makes an ideal all-in-one solution for companies looking for rich collection of industry standard connectivity and seamless roaming services.   “We look forward to enabling this service, leveraging UCS and UCS express based solutions along with other various Cisco based infrastructure solutions in a VCE, FlexPod and vBlock based data center environment.” Said Greg Wilburn, Senior Consulting Systems Engineer, Presidio.     About Birdstep Birdstep Technology ASA is a leading provider of secure and seamless wireless connectivity software for operators, enterprises and mobile device manufacturers. EasyConnect offers advanced connection and service management solutions for network operators and laptop manufacturers. SafeMove is a mobile VPN solution providing seamless and secure connectivity to business data for corporations and governments. Birdstep Technology was founded in 1996 and is since 2002 listed on the Oslo Stock Exchange under the ticker “BIRD.” The company has 66 employees and is headquartered in Oslo, Norway, with competence centres in Sweden, Finland and the United States. For more information, visit www.birdstep.com and follow @BirdstepTech on Twitter . # # #   Media Contacts: Alexandra Crabb for Birdstep alex@theinkstudio.com +1 617-956-2214 Twitter: @alexcrabb   Marta Twardowska for Birdstep marta@theinkstudio.com +31 6 21 18 45 85 Twitter: @themarta Wed, 07 Mar 2012 00:00:00 GMT http://www.birdstep.com/english/news-room/press-releases-filings/2012/birdstep-technology-leads-mobile-operators-through-second-generation-data-boom.aspx Secure, limitless service to meet customer data demands demonstrated at Mobile World Congress 2012    OSLO, Norway (January 17, 2012) – Birdstep Technology ASA www.birdstep.com , (Swedish Pavilion, Hall 2, stand 2F13), a leading provider of secure and seamless wireless connectivity, today announced that it is leading mobile operators through the second generation mobile data boom – a tsunami of data needs created by laptops, smart phones, personal hotspots and tablets.   The mobile operators’ market is in a transition period where traditional voice, SMS and occasional data services are turning into a heavily data-driven era. With the uptake in mobile data devices forecasted to double by 2015, mobile operators must address the data boom or their costs will overrun revenue.   IDC reports 472 million mobile device units delivered in 2011 alone, a 55 percent increase from last year, and it is expected to nearly double to 982 million by 2015. Additionally 40 percent growth (CAGR) in data traffic for laptop based mobile broadband is forecasted.   “Operators have to face the facts that it’s now the customer who dictates the service, and this is leading to a second generation data boom with their use of laptops, smart phones, personal hotspots and tablets,” said Michael O. Jönsson, VP Global Sales at Birdstep. “At Birdstep, we’re ushering in the new mobile world order where operators can provide secure, limitless service to meet these demands and not just survive the new data boom, but thrive.”   At Mobile World Congress 2012 (Swedish Pavilion, Hall 2, stand 2F13), Birdstep will demonstrate its Easy Cloud Suite and Easy Client Suite solutions that help mobile operators adapt to this new mobile world order. These include:   INTELLIGENT MOBILE DATA OFFLOAD   With the challenges arising from booming data usage across mobile broadband devices, EasyConnect, a simple and powerful network profiling and automated connectivity solution, ensures that end users are connected to the best network, all the time. Intelligent mobile data offload relieves data loads and ensures an improved customer experience and cost control for operators.   SUPPORT THE SUPPORT TEAM   For mobile operators concerned about churn and ARPU, Birdstep's EasyHelp ensures subscriber satisfaction by proactively detecting and automatically fixing the most common problems that face a mobile broadband user. EasyHelp reduces the length and volume of support calls and slashes OPEX by fixing problems at their source.     Media Contacts:   Alexanda Crabb for Birdstep alex@theinkstudio.com +1 617-956-2214 Twitter: @alexcrabb   Marta Twardowska for Birdstep marta@theinkstudio.com +31 6 21 18 45 85 Twitter: @themarta     About Birdstep Birdstep Technology ASA is a leading provider of secure and seamless wireless connectivity software for operators, enterprises and mobile device manufacturers. EasyConnect offers advanced connection and service management solutions for network operators and laptop manufacturers. SafeMove is a mobile VPN solution providing seamless and secure connectivity to business data for corporations and governments.   Birdstep Technology was founded in 1996 and is since 2002 listed on the Oslo Stock Exchange under the ticker “BIRD.” The company has 66 employees and is headquartered in Oslo, Norway, with competence centres in Sweden, Finland and the United States. For more information, visit www.birdstep.com and follow @BirdstepTech on Twitter. Tue, 17 Jan 2012 00:00:00 GMT http://www.birdstep.com/english/news-room/press-releases-filings/2012/birdstep-technology-has-signed-an-agreement-for-easysmart-with-a-north-american-operator.aspx (Oslo, January 04 2011) Birdstep Technology has signed an agreement for EasySmart with a North American Operator.   Birdstep Technology, a leading provider of wireless connectivity and security software, has signed an agreement for EasySmart with a North American Operator. The value of the initial project is 1.600.000 USD.   EasySmart offers an intelligent client for smartphones and tablets, enabling seamless and intelligent offloading to WiFi with automatic credential handling while providing customer service intelligence, secure connectivity, seamless mobility and marketing capabilities.     For further information please contact; Anders Harrysson Chief Executive Officer +46 70 26 11 211     About Birdstep Birdstep Technology ASA is a leading provider of secure and seamless wireless connectivity software for operators, enterprises and mobile device manufacturers. EasyConnect offers advanced connection and service management solutions for network operators and laptop manufacturers. SafeMove is a mobile VPN solution providing seamless and secure connectivity to business data for corporations and governments. Birdstep Technology was founded in 1996 and is since 2002 listed on the Oslo Stock Exchange under the ticker "BIRD." The company has 63 employees and is headquartered in Oslo, Norway, with competence centers in Sweden, Finland and the United States. For more information, visit www.birdstep.com and follow @BirdstepTech on Twitter. Wed, 04 Jan 2012 00:00:00 GMT http://www.birdstep.com/english/news-room/press-releases-filings/2011/birdstep-targets-lte-and-multi-radio-carrier-operators-world-wide-with-easyconnect-33-mobile-broadband-connection-management.aspx OSLO, Norway – 1 December 2011 – Birdstep Technology ( www . birdstep . com ), a leading provider of wireless connectivity and security software, today announced the release of version 3.3 of its EasyConnect mobile broadband network profiling and automated connectivity solution that helps customers connect to the best network, no matter the device.   The new EasyConnect version adds support for ALL Wireless Networks to the list of supported networks, which means that an operator with Operations spread geographically can launch and run the very same client & solution, and provide the same user experience regardless of mobile standards in country of operation.   The first deployment of EasyConnect 3.3 is at a US based MVNO running both LTE (Long Term Evolution) and CDMA in their network. Birdstep's EasyConnect platform provides operators with an cost reducing solution that mitigates risks when introducing new technology such as LTE.   “Rapidly increasing mobile data traffic and the need for our customers to manage an increasing number of devices have generated a growing demand for advanced and adaptable connection management solutions,” said Michael Jönsson, VP Global sales at Birdstep. “With EasyConnect’s common core code, we are able to answer this demand while focusing on new multi radio-carrier markets.”   Birdstep recently signed the first commercial LTE deal and deployment with TDC Denmark for EasyConnect. Other key customer wins and partner agreements with EasyConnect have further strengthened Birdstep’s position in the U.S. MNO market.     For further information please contact; Anders Harrysson Chief Executive Officer +46 70 26 11 211   Media Contacts:   Jennifer Hicks for Birdstep Jennifer @ theinkstudio . com + 33 6 84 47 80 42 Twitter: @jennalee   Alexandra Crabb for Birdstep alex @ theinkstudio . com + 1 617-956-2214 Twitter: @alexcrabb     About Birdstep Birdstep Technology ASA is a leading provider of secure and seamless wireless connectivity software for operators, enterprises and mobile device manufacturers. EasyConnect offers advanced connection and service management solutions for network operators and laptop manufacturers. SafeMove is a mobile VPN solution providing seamless and secure connectivity to business data for corporations and governments.   Birdstep Technology was founded in 1996 and is since 2002 listed on the Oslo Stock Exchange under the ticker “BIRD.” The company has 100 employees and is headquartered in Oslo, Norway, with competence centres in Sweden, Finland and the United States. For more information, visit www . birdstep . com and follow @ BirdstepTech on Twitter . Thu, 01 Dec 2011 15:00:00 GMT http://www.birdstep.com/english/news-room/press-releases-filings/2011/birdstep-easysmart-10-meets-the-challenges-of-android’s-data-surge-and-customer-support-needs.aspx OSLO, Norway – 1 December 2011 – At 43 percent market share in the smartphone market in Q3 2011 (according to Nielsen), the Android operating system’s increasing growth has given mobile operators the opportunity to increase ARPU and boost loyalty. At the same time, it poses the challenges of a surging demand for data usage and greater burden on tech support.   Birdstep Technology ( www . birdstep . com ), a leading provider of wireless connectivity and security software, helps operators maximize their profits with the launch of EasySmart 1.0 for Android.   This smart client for Android-based smartphones and tablets enables intelligent and automatic off-load of data traffic from 3G to Wi-Fi, including credential handling. This efficient and transparent process makes Wi-Fi an extension of the mobile network, providing automatic and seamless off-load and an advanced "always connected" experience while helping ease the data traffic burden.   EasySmart also provides operators with a means to communicate dynamically with Android users, and the user to benefit from capabilities such as account management and a hotspot locator. In addition, a portfolio of support-reducing features, such as customer self-care and single-click access to device information, help ease the support burden on operators and reduce costs.   Together with leading systems integrators and hardware vendors, Birdstep has conducted on-going trials of EasySmart with Tier 1 operators from North America and Europe. The company expects to launch the first commercial deployment in the U.S. in December.     For further information please contact; Anders Harrysson Chief Executive Officer +46 70 26 11 211   Media Contacts:   Jennifer Hicks for Birdstep Jennifer @ theinkstudio . com + 33 6 84 47 80 42 Twitter: @jennalee   Alexandra Crabb for Birdstep alex @ theinkstudio . com + 1 617-956-2214 Twitter: @alexcrabb     About Birdstep Birdstep Technology ASA is a leading provider of secure and seamless wireless connectivity software for operators, enterprises and mobile device manufacturers. EasyConnect offers advanced connection and service management solutions for network operators and laptop manufacturers. SafeMove is a mobile VPN solution providing seamless and secure connectivity to business data for corporations and governments.   Birdstep Technology was founded in 1996 and is since 2002 listed on the Oslo Stock Exchange under the ticker “BIRD.” The company has 100 employees and is headquartered in Oslo, Norway, with competence centres in Sweden, Finland and the United States. For more information, visit www . birdstep . com and follow @ BirdstepTech on Twitter . Thu, 01 Dec 2011 14:00:00 GMT http://www.birdstep.com/english/news-room/press-releases-filings/2011/birdstep-technology-receives-major-easyconnect-continuation-and-upsell-order-from-tdc.aspx (Oslo, November 29 2011) Birdstep Technology receives major EasyConnect continuation and upsell order from TDC. Birdstep Technology, a leading provider of wireless connectivity and security software, has signed a major agreement for EasyConnect with TDC Denmark.   The agreement is a mixture of licenses, support & maintenance and EMS hosting.  It is estimated that the revenue achieved by Birdstep will be 219k Euro.   EasyConnect is an advanced and customizable connection management software solution for installation on USB devices, providing users with an improved Mobile Broadband user experience.   For further information please contact; Anders Harrysson Chief Executive Officer +46 70 26 11 211   About Birdstep Birdstep Technology ASA is a leading provider of secure and seamless wireless connectivity software for operators, enterprises and mobile device manufacturers. EasyConnect offers advanced connection and service management solutions for network operators and laptop manufacturers. SafeMove is a mobile VPN solution providing seamless and secure connectivity to business data for corporations and governments. Birdstep Technology was founded in 1996 and is since 2002 listed on the Oslo Stock Exchange under the ticker "BIRD." The company has 63 employees and is headquartered in Oslo, Norway, with competence centres in Sweden, Finland and the United States. For more information, visit www.birdstep.com and follow @BirdstepTech on Twitter. Tue, 29 Nov 2011 00:00:00 GMT