Bring Up The Service Level! Stop The Churn!
Simply put, churn is a big problem. Churn means losing customers and kills revenue growth. Sure, we all know that. But do you know how bad churn really is and how much it can hurt the bottom line?
Why You Better Be On-Board With Mobile Data Offload
Mobile operators, it’s time to update your terminology because your customers have updated their expectations. Connectivity is so last year. What’s in now is data offloading. Secure, automatic data of ...
It’s been very busy lately at Birdstep and we have two quick announcements to share!
First, we are pleased to announce the launch of EasySmart 1.0 for Android. EasySmart enables intelligent off-lo ...
Birdstep and Cell C support Red Bull MOBILE with EasyConnect
We are pleased to announce that we have teamed with cellular network provider, Cell C, and energy drink brand Red Bull on a new customizable mobile broadband offering for South Africa.
Red Bull MO ...
Birdstep Joins the Open Mobile Alliance
We are pleased to announce that we have joined the Open Mobile Alliance (OMA) as a Full Member!
Represented by the whole value chain of the world's top mobile companies, OMA is a 200-member indust ...
2011 Mobile Star Awards™
We are pleased to announce that we are entered in the Mobile Star Awards for the second consecutive year! This year's awards (the 10th Annual) honor the top Mobile Products, Success Stories and Vision ...
Owning Our Mobile Broadband Destiny: Words From Our New CEO
My first three weeks at Birdstep have flown by quickly. It's been an exciting time of learning and discovery as I get settled in with the team.The reason why I chose to come to Birdstep is simple. We ...
Birdstep goes to CommunicAsia
It's official! Birdstep is headed to Singapore and CommunicAsia 2011. We are excited to showcase our new connectivity and service management solution for mobile broadband providers, EasyConnect 3.1, a ...
Slashing OPEX Through Support Centre Optimisation
Profitability for mobile broadband is at risk. The market is being squeezed hard from end users, as well as network equipment vendors. It's clear that operators must minimize costs to maintain profit ...
Service quality: More important than price
Last week we addressed transparent, flexible and mobile billing options that put the customer in control of the data they pay for, as well as when and how. We learned that by offering more choice and ...