EasyConnectâ„¢ - Product details
Connectivity features
EasyConnect provides an intuitive connectivity handling that allows for management of several network technologies, and also offloading and prioritization between them.
User friendliness is in focus making it simple for any user to handle an advanced network environment.
Advanced cost control features are also part of EasyConnect to keep customers informed of costs and price lists, especially when roaming on visiting networks.
Client service dialogue and Messaging
EasyConnect provides a range of features enhancing the end-user mobile broadband experience, and providing a dialogue between service provider and customer.
The dedicated Marketing- and Support areas allow the operator to present messages and campaigns to different customer groups pre-segmented in the EasyConnect management server.
A specific Operator Messaging feature provides a strong communication solution where individual customer offers and information, e.g. exact customer balance, can be presented comprehensively to the user.
Value added services that are relevant to your mobile broadband customer base can also be integrated in EasyConnect in order to enhance the visibility and usage.
EasyConnect is the operator service end-point for mobile broadband. It is a device independent solution supporting the widest array of modem devices of any solution on the market.
It also provides plug-and-play installation, is customizable to different countries, brands, languages, settings, and services, and also remotely updateable to keep the end-user environment continuously up-to-date.
Support and maintenance
EasyConnect provides tools that facilitate the support and maintenance of your mobile broadband customer base.
The EasyConnect back-end server solution offers remote upgrades of software and modem firmware, and can also handle upgrades for users without administrator rights. Graphical reporting and statistics to know your mobile broadband customer base is also a vital part of the solution.
All-in-all, EasyConnect is the service- and connection management solution that will bring you mobile broadband success!