FAQ
Q: What operating systems are supported?
A: Microsoft Windows Vista SP0 and SP1 (all editions), Windows XP SP1, 2 and 3 and Windows 2000 SP4
Q: How does Birdstep ensure that devices are supported?
A: Birdstep has close relationships with the major device manufacturers, which enables us to support devices very early and sometimes even before they are commercially available. In addition, EasyConnect's built-in automatic update feature, allows support for new devices to be added at any time after delivery.
Q: What are the main benefits of using EasyConnect and not the software shipped with the device?
A: EasyConnect supports all devices, while the software delivered with a device (USB modem, PC card ) only supports a single device. With EasyConnect, therefore, operators only have to maintain a single software package instead of possibly dozens of individual device managers. EasyConnect also provides vital tools enabling operators to even more increase the revenue per user via the marketing windows available in the EasyConnect user interface
Q: Who do I contact if I want to test and evaluate EasyConnect?
A: To test and evaluate EasyConnect, please send an email with your contact details to: info@birdstep.com.
Q: Which mobile operators does EasyConnect support?
A: EasyConnect can support any operator with a cellular or wireless network.
Q: Which devices are supported?
A: Devices supported include USB modems, embedded modems, PCMCIA modules and devices attached via Bluetooth, USB, IR and cable from all major vendors. If you would like to know whether or not a particular device is supported, please send mail with your contact details to: info@birdstep.com.
Q: Which bearers are supported?
A: HSPA, UMTS, EDGE, GPRS, WiFi, LAN, CDMA, etcÂ…
Q: Are hotspot login modules supported?
A: Yes, both HTTPS and WISP-r login modules are supported.
Q: Can Birdstep provide custom development?
A: Yes, just send e-mail, with your contact details to info@birdstep.com.